Record Labels Sue Frontier For Failing to Terminate Persistent Pirates

Over the past several years there has been a drive to hold US-based ISPs liable for copyright infringements carried out by their customers.

Major recording labels have been at the heart of the action, suing Cox Communications, Charter Communications and RCN, for failing to suspend the accounts of customers who pirated music, even though the ISPs had been sent multiple DMCA notices indicating that infringement was taking place.

These lawsuits are a serious business. In Cox Communications’ case, a jury ordered the ISP to pay $1 billion in damages. Cox is now fighting that decision, warning that if it loses the Internet will never be the same.

Undeterred by that possible eventuality, yesterday the same core record labels filed a fresh lawsuit against ISP Frontier Communications containing similar allegations and the prospect of a considerable damages award.

UMG Recordings Inc. v. Frontier Communications Corp

Filed in a New York district court yesterday by UMG Recordings Inc, Sony Music Entertainment, Warner Music Inc, and more than a dozen other labels, the lawsuit consists of similar accusations previously leveled against Cox, Charter and RCN.

According to the labels, together they sent more than 20,000 DMCA copyright notices to Frontier complaining that its subscribers were unlawfully downloading, copying, and distributing their copyrighted works using peer-to-peer networks including BitTorrent. The plaintiffs state that these notices alerted Frontier to “clear and unambiguous” infringing activity, while also identifying specific subscribers as “flagrant and serial infringers.”

The labels state that over the years, Frontier has also received thousands of infringement notices from other copyright holders which identified thousands of Frontier subscribers engaged in “blatant and repeat infringement.” More than 4,000 subscribers were identified in three or more notices and some subscribers identified in 100 notices or more.

“These examples and countless others amply illustrate that, rather than terminating repeat infringers — and losing subscription revenues — Frontier consciously chose to look the other way in order to continue to collect subscriber fees,” the complaint reads.

Frontier Had The Ability and Obligation to Prevent Infringement

Citing Frontier’s Acceptable Use Policy (AUP), the labels say that Frontier had the power to suspend or terminate a subscriber’s Internet access for a variety of reasons, including for “transmitting or receiving copyright infringing…material.” The AUP also addresses the issue of repeat infringement, noting that this provides grounds for termination of service.

“Despite these alleged policies, and despite receiving thousands of DMCA Notices from Plaintiffs’ representatives, and thousands of similar notices from other copyright owners, Frontier knowingly permitted specifically identified repeat infringers to continue to use its network to infringe,” the complaint adds.

Holding Frontier liable for contributing to the direct infringements of its customers, the labels say that the ISP was motivated to keep infringing subscribers on board for financial benefit, adding that terminating subscribers would deprive it of revenue and make its service less attractive to existing and prospective customers.

Since P2P use consumes lots of data usage, infringing customers were particularly lucrative, the plaintiffs add. Pirates are likely to pay more money for faster connections with greater usage limits, leading Frontier to turn a blind eye to repeat infringement by known specific subscribers.

“The specific infringing subscribers identified in the DMCA Notices knew Frontier would not terminate their accounts despite receiving multiple notices identifying them as infringers, and they remained Frontier subscribers to continue illegally downloading copyrighted works,” the complaint notes.

Contributory and Vicarious Copyright Infringement

The complaint lists 2,856 copyrighted works owned by the labels including tracks by 2Pac, 50 Cent, Amy Winehouse, Ariana Grande, Avicii, Bon Jovi, Drake, Elton John, Eminem, Jay Z, Kanye West, Lil Wayne, Nas, Nicki Minaj, Nine Inch Nails, Nirvana, Post Malone, Rihanna, The Beatles, The Police, The Rolling Stones, U2, Guns N’ Roses, Elvis, Michael Jackson, Prince, and many more.

These were all illegally reproduced and distributed by Frontier customers via BitTorrent and other P2P protocols, in breach of the labels’ copyrights.

The lawsuit claims that Frontier’s failure to take action against repeat infringers dates back to 2013 but the labels are only interested in narrowly-defined copyright infringement claims dating back to the beginning of May this year.

“Frontier’s subscribers’ infringing activity that forms the basis for Plaintiffs’ claims, and for which Frontier is secondarily liable, occurred after Frontier received multiple notices of those subscribers’ infringing activity,” the labels write.

“Since [May 1, 2021], Frontier’s subscribers have infringed 2,856 copyrighted works after those particular subscribers were identified to Frontier in multiple infringement notices, and the infringement is ongoing.”

Due to Frontier’s alleged inaction, the ISP is contributorily liable for the direct infringements of its subscribers, the lawsuit adds. Frontier had knowledge that its network was being used for copyright infringement on a massive scale and knew which of its customers were repeat infringers.

“By purposefully ignoring and turning a blind eye to its subscribers’ flagrant and repeated infringements, Frontier knowingly caused and materially contributed to the unlawful reproduction and distribution of Plaintiffs’ copyrighted works.”

Alleging contributory copyright infringement, the labels demand statutory damages of up to $150,000 for each of the 2,856 works infringed, plus attorneys’ fees and costs.

The labels also demand damages for vicarious copyright infringement, noting that Frontier had the right and ability to control the infringing conduct of its customers and had a direct financial interest in such activities. Again, the plaintiffs demand $150,000 for each of the 2,856 works infringed after May 1, 2021.

Demands For Injunctions

The recording companies are asking the court for a judgment against Frontier declaring that the ISP willfully infringed their copyrights. They also request preliminary and permanent injunctions enjoying Frontier and its business associates from directly or indirectly reproducing and distributing their musical works moving forward, in advance of a trial by jury.

The record labels’ complaint can be found here (pdf)

From: TF, for the latest news on copyright battles, piracy and more.