Finding metrics that matter and using them safely

Data-driven decision-making is a goal of most leaders today. Unfortunately, between the overwhelming amounts of data available to us and the ease of falling prey to misleading vanity metrics, how to begin this journey can feel extremely elusive. How do we know what’s important enough to measure? How do we get a holistic picture of organizational health? How do we ensure our metrics help us more than they hurt us?

There are many important questions to consider before doubling down on your inventory of metrics. This interactive presentation will help you ensure you: – can map your metrics back to your desired goals. – have a balanced set of metrics to provide a holistic picture of health. – have calculated the gaming potential of your metrics to ensure the value outweighs the risk. With these new tools in your arsenal and a better understanding of metrics safety, you can set the stage for smart, data-driven decision-making in your organization.

Julia Wester is the co-founder and Principal Consultant at Lagom Solutions (https://lagom.solutions), a Lean/Agile consulting and training company that leverages her 17 years of experience working in and managing teams at Turner Broadcasting, F5 Networks and LeanKit. Julia is passionate about teaching others how to tame the chaos of everyday work by embracing transparency, continuous improvement and a lagom mindset, as well as talking about how management doesn’t have to be a dirty word. Julia blogs at everydaykanban.com and tweets at @everydaykanban.

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